workbench2022只能2核，不能多核？ 100

各位老师，我的电脑是AMD32核，在用workbench2022进行模态和瞬态动力学计算时，在2核的情况下能够正常解算，按照网上教程设置为4核或者更多核心时出现以下问题 /COM,ANSYS RELEASE 2022 R1 BUILD 22.1 UP20211129 06:06:21 *** WARNING *** CP = 1.938 TIME= 06:06:22 Element shape checking is currently inactive. Issue SHPP,ON or SHPP,WARN to reactivate, if desired. *** ERROR *** CP = 3.172 TIME= 06:06:23 An unexpected error ( SIG$SEGV ) has occurred... ANSYS internal data has been corrupted. ANSYS is unable to recover and will terminate. Previously saved files are unaffected. Please send the data leading to this operation to your technical support provider, as this will allow ANSYS, Inc to improve the program. 但是同样的计算案例，同样的ansys版本在其他电脑上4核都能正常运行，请问是什么问题？求教，谢谢。